A COVID-19 update: Read more…

Customer Portal
September 10 2024 Supporting The Best Hotels for Remote Work With High-Speed Internet

Once viewed as a rarity, remote work has become an integral part of modern professional life. Employees are increasingly seeking flexible work arrangements that allow them to conduct their day-to-day duties from the flexibility of any location. Driven by workforce demand, operational efficiency, and the pandemic, this shift has led to a surge in people […]

Read complete article
July 22 2024 Discover the Future of WiFi Technology & Standards in Hospitality

Harness the Next-Generation WiFi to Power Innovative Hotel Technology The digital landscape is accelerating at an unprecedented pace, and hospitality finds itself at the forefront of this transformation. As we look ahead, future WiFi technology promises to advance guest experiences and operational efficiencies in ways we’ve never imagined. Buckle up, because the journey towards lightning-fast, […]

Read complete article
May 30 2024
May 30 2024 How to Use VPN on Hotel WiFi to Increase Security

Benefits of Using VPN on Hotel WiFi In today’s digital age, the internet has become an indispensable part of travel, whether it’s used for checking emails, navigating one’s surroundings, or staying connected to loved ones while on-the-go. However, the convenience of easily accessible hotel WiFi networks comes with its own set of challenges, primarily concerning […]

Read complete article
July 15 2023 7 Trends for the Future of Hotel Guest Room Technology

  Hotel guest room technology has advanced dramatically in recent years, revolutionizing the hospitality sector and transforming what it means to offer remarkable stays. Today, hotels now have access to an array of automated, AI-driven, and mobile technologies that can improve guest experiences while streamlining their operations. From smart thermostats that optimize temperature control to […]

Read complete article
June 8 2023 How Hotel Automation Can Streamline Your Hospitality Workflow

As hospitality continues to evolve and adapt to changing guest expectations, savvy hoteliers are always on the lookout for innovative ways to improve their operations while enhancing guests’ stays. One promising solution that has gained traction in recent years is hotel automation, which leverages the latest technological advancements to streamline various aspects of the hospitality […]

Read complete article
June 3 2023 An Expert Guide to Millennial Travel: 6 Important Millennial Hotel Trends

  Millennial travel has rapidly evolved in recent years, with this generation seeking unique and authentic experiences that differ from the traditional tourism industry. There are several compelling trends that are a driving force behind millennial travel, prompting hospitality providers to rethink how they approach and accommodate this massive demographic. Especially notable compared to older […]

Read complete article
May 24 2023 Do Hotels Have Free WiFi? Benefits and Drawbacks of Free Hotel WiFi

“Do hotels have free WiFi?” This simple question comes with less obvious answers that are worth unpacking. The short answer is yes, most hotels do offer free WiFi to guests. But not all hotel WiFi networks are treated equally. Some hotels charge a premium for higher bandwidth use, which can be a necessary upgrade depending […]

Read complete article
May 10 2023 6 Hotel Guest Engagement Ideas & Strategies Using Social Media

More than just a marketing tool, social media has become an integral way for hotels to engage with guests and enhance their overall experience. From building a rapport, cultivating community, and fostering loyalty with guests, social media effectively establishes an authentic reputation and following while providing a valuable mechanism for hotel guest engagement. Engaging with […]

Read complete article
April 12 2023 8 Gen Z Hotel Travel Trends & Habits You Need to Know

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

Read complete article
March 23 2023 What is Bleisure? Preparing Hotel Work Spaces for Bleisure Travel

Bleisure travel – the newfound way of combining business and leisure travel – is on the rise in the hospitality industry. As working remotely becomes increasingly common and the gig economy breeds more freelancers and digital nomads, the modern workforce as we know it is melding both work and pleasure amid their travels. What Exactly […]

Read complete article
February 25 2023
February 25 2023 Hotel WiFi Not Working? Find Out Why and What You Can Do About It

Hotel WiFi connectivity is an essential service for modern hotel guests. Great connectivity has become a standard amenity for all types of travelers — when a hotel’s WiFi fails to work on a guest’s device, it can be a frustrating experience. Each hotel has its own WiFi infrastructure, which may be maintained internally by a […]

Read complete article
February 10 2023 The Importance of Well-Maintained Business Centers in Hotels 

Hotel business centers have grown to become an essential commodity for guest satisfaction and experience. These hubs provide a dedicated space for business travelers to take care of essential duties and tasks, such as taking conference calls, printing important documents, or hunkering down to focus on work. These centers are not limited to executives and […]

Read complete article
January 13 2023 How do Hotels Get WiFi in Every Room? Hotel WiFi Infrastructure

How do Hotels Get WiFi in Every Room? Deploying a hotel WiFi network is both an art and a science. It demands the right balance of tech selection and tech utilization, all in an effort to maximize connectivity, reliability, and security. WiFi technology today is vastly different than it was just a few years ago. […]

Read complete article
October 12 2022 What is Guest WiFi Analytics? Using Data to Build a Stronger Network

Providing quality WiFi access to guests remains one of the biggest challenges facing the hotel industry today. As travelers continue to demand more from hotel WiFi networks, hoteliers need to ensure that all aspects of their services are consistently up to modern standards — even down to nuanced data and changes in speed. How, then, […]

Read complete article
September 23 2022 How to Increase Hotel WiFi Speed

Public perception of hotel WiFi is not very positive. Like airplanes, airports, and other public spaces with free WiFi, the reputation of hotel WiFi for slow connections and poor reception can cheapen the overall guest experience.  Today’s hotel guests depend on WiFi like they depend on air to breathe. Spotty WiFi during a hotel stay […]

Read complete article
July 15 2022 Overcoming the 5 Biggest Challenges Facing the Hotel Industry With Technology

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

Read complete article
June 27 2022 Why TV Casting is the Future of Standard In-Room Entertainment Packages

Technology is having an immense impact on how guests experience in-room entertainment. With the rise of streaming services, hotels have begun to offer direct in-room access to content streaming. While pre-installed streaming options are convenient, guests desire access to even more versatile content. The solution? Casting. TV casting gives hotel guests customizable, dynamic access to […]

Read complete article
January 20 2022 10 Top Hospitality Technology Trends for 2022

The current technology trends in hospitality have advanced beyond just offering free WiFi, in-room entertainment, and providing USB chargers for smart devices. Hotels are now offering guests a technology-first approach to address their expectations for a fully connected, highly digital experience. Hotel guests expect their stay to be an augmented extension of everything they can […]

Read complete article

We work with several major brands and management companies, including:

marriott-logo-black_150px
hyatt-logo-homepage_146x37
aimbridge
great-wolf-logo-homepage_84x79
bluegreen-logo-homepage_202x43