A COVID-19 update: Read more…

Customer Portal
October 14 2024
October 14 2024 Integrating Hotel Fitness Trends with Technology

Over the past decade, fitness has become more than just a trend. With regular exercise linked to disease prevention, longevity, and a general desire to look good and feel better, more and more people are making fitness a priority in their everyday lives, even when they travel. Technology is playing a pivotal role in reshaping […]

Read complete article
September 10 2024 Supporting The Best Hotels for Remote Work With High-Speed Internet

Once viewed as a rarity, remote work has become an integral part of modern professional life. Employees are increasingly seeking flexible work arrangements that allow them to conduct their day-to-day duties from the flexibility of any location. Driven by workforce demand, operational efficiency, and the pandemic, this shift has led to a surge in people […]

Read complete article
July 22 2024 Discover the Future of WiFi Technology & Standards in Hospitality

Harness the Next-Generation WiFi to Power Innovative Hotel Technology The digital landscape is accelerating at an unprecedented pace, and hospitality finds itself at the forefront of this transformation. As we look ahead, future WiFi technology promises to advance guest experiences and operational efficiencies in ways we’ve never imagined. Buckle up, because the journey towards lightning-fast, […]

Read complete article
July 22 2024 8 Business Travel Trends Changing the Hotel Industry

Integrate These Business Travel Technology Trends Transforming Hospitality The world of business travel is evolving rapidly, and the hotel industry is scrambling to keep up. From the rise of bleisure travel to the growing demand for sustainable practices, the way we work and travel is transforming the hospitality landscape for business professionals. Savvy hoteliers are […]

Read complete article
March 15 2024 Hotel Property Management Software: A Comprehensive Guide

Discover Must-Have Features, Benefits & Trends for Hotel Property Management Software Systems In today’s competitive standards of hospitality service, hotel property management software (PMS) has become a crucial investment. When integrated effectively, hotel PMS platforms can improve the efficiency, guest experience, and level of automation across various aspects of a hotel’s operations. Hotel property management […]

Read complete article
February 12 2024 How Augmented Reality is Changing the Hotel Industry

Advancements in hotel technology are swiftly evolving, and at the forefront of this revolution is Augmented Reality (AR). With the ability to overlay computer-generated images onto our physical world, AR provides a massive upgrade in how hotels engage with their guests and streamline their day-to-day operations. The use of AR (and its counterpart, Virtual Reality) […]

Read complete article
February 2 2024
February 2 2024 Using Hotel Guest Profiles to Increase Guest Satisfaction

Hotel guest profiles are invaluable assets in hospitality. A well-crafted profile can offer a wealth of information, painting a detailed picture of who your guests really are. This knowledge enables hoteliers to anticipate their guests’ preferences almost instinctively and tailor guest experiences to meet and exceed their expectations. The use of guest profiles in hotels […]

Read complete article
January 10 2024
January 10 2024 6 Ways Hotel Mobile Check-In Improves Hotel Guest Experiences

The emergence of hotel mobile check-in systems is more than just a trend. It’s a pivotal technology adoption that’s reshaping the guest experience. Initially driven by the COVID-19 pandemic and a growing appreciation for contactless services among guests, studies show that guests are more than willing to use hotel mobile check-in systems, even long after […]

Read complete article
December 10 2023 What to Know About Facial Recognition Technology in Hotels

Imagine checking into a hotel, where instead of fumbling around for your ID and credit card at the front desk, you’re greeted by name and handed your key within seconds. While this may seem like a futuristic idea, it’s quickly becoming a reality with facial recognition technology in hotels. Parallel with the adoption of artificial […]

Read complete article
November 13 2023 A Guide to Mobile Room Key Technology in Hotels

The Benefits of Mobile Room Key Integration Into Guest Rooms Mobile room keys have become a staple technology across many types of hotels. Global hotel chains like Marriott, IHG, and AccorHotels, as well as luxury resorts like The Ritz-Carlton, Four Seasons, and Mandarin Oriental, have all adopted mobile room keys for guests. Using cell phones […]

Read complete article
October 19 2023 Virtual Reality in the Hotel Industry: Integrations to Know

Integrate Virtual Reality for Powerful New Guest Experiences Virtual reality in the hotel industry is no longer a futuristic concept. It’s here, and it’s transforming the guest experience — even before they book their accommodations. The integration of virtual reality in hotels isn’t just about entertainment. It extends to various aspects like bookings, tours, and […]

Read complete article
August 14 2023 How to Connect Chromecast, Roku, and Apple TV to Hotel WiFi: A Comprehensive Guide

Step-By-Step Instructions for Connecting Your Favorite Streaming Devices If there’s one trend that’s evolving the delivery of in-room entertainment for hotel guests, it’s enabling the connection between guests’ preferred streaming services and the hotel room’s TVs and WiFi networks. Unfortunately, connecting streaming services and devices like Roku, Apple TV, and Chromecast to hotel WiFi networks […]

Read complete article
July 26 2023 Service Robots in the Hotel Industry: Key Examples and Advantages

As the hospitality industry continues to devise new and innovative solutions, service robots in hotels are becoming increasingly adopted to enhance guest experiences and streamline the efficiency of day-to-day operations. From assisting with luggage transport to automating front desk processes, there’s a lot to unpack with the utilization of robots in hotels and the value […]

Read complete article
April 26 2023 6 Hotel Sustainability Best Practices for 2023

As more and more people vote with their dollars to combat climate change, reduce waste, and curtail damages we inflict on the planet, hoteliers are compelled to re-examine their priorities and cater to the growing environmental and sustainability concerns of guests. In a 2021 Sustainable Travel Report published by Booking.com, 83 percent of travelers believe […]

Read complete article
April 12 2023 8 Gen Z Hotel Travel Trends & Habits You Need to Know

Generation Z, more commonly known as “Gen Z” or “zoomers,” is the younger demographic cohort that comes after the Millennials. According to Pew Research, this demographic consists of people born between 1997 and 2012, so most Gen Zers are currently in their late teens and early twenties. Travel-savvy and adventurous, the Gen Z cohort is […]

Read complete article
February 10 2023 The Importance of Well-Maintained Business Centers in Hotels 

Hotel business centers have grown to become an essential commodity for guest satisfaction and experience. These hubs provide a dedicated space for business travelers to take care of essential duties and tasks, such as taking conference calls, printing important documents, or hunkering down to focus on work. These centers are not limited to executives and […]

Read complete article
October 12 2022 What is Guest WiFi Analytics? Using Data to Build a Stronger Network

Providing quality WiFi access to guests remains one of the biggest challenges facing the hotel industry today. As travelers continue to demand more from hotel WiFi networks, hoteliers need to ensure that all aspects of their services are consistently up to modern standards — even down to nuanced data and changes in speed. How, then, […]

Read complete article
July 15 2022 Overcoming the 5 Biggest Challenges Facing the Hotel Industry With Technology

The hotel industry is in a constant state of advancement, whether in the form of luxury, customer care, or innovation. To keep up with societal shifts, hoteliers must keep pace with ever-changing technology and innovation trends. Any challenge tied to a franchise’s success and revenue can pose a major threat to its advancement. The 2020 […]

Read complete article
July 3 2022 Can I Find Hospitality Jobs Online? Discovering Opportunities for Remote Hospitality Jobs

The global pandemic caused a major shift in the workforce. As the world came to a screeching halt, workers explored new career avenues. Remote work especially revolutionized the labor market in 2020. The practice saves employees hundreds in monthly commuting expenses and hours of exerted energy to travel back and forth to work. With employees […]

Read complete article
January 20 2022 10 Top Hospitality Technology Trends for 2022

The current technology trends in hospitality have advanced beyond just offering free WiFi, in-room entertainment, and providing USB chargers for smart devices. Hotels are now offering guests a technology-first approach to address their expectations for a fully connected, highly digital experience. Hotel guests expect their stay to be an augmented extension of everything they can […]

Read complete article

We work with several major brands and management companies, including:

marriott-logo-black_150px
hyatt-logo-homepage_146x37
aimbridge
great-wolf-logo-homepage_84x79
bluegreen-logo-homepage_202x43