Effective Date: February 18, 2025
This website and services are directed at commercial businesses and are not for personal or household use. If you are an individual that interacts with one of our clients, you should contact that business directly for more information about their privacy practices. California residents have additional rights as set forth in the section entitled Notice to Residents of California below.
This Privacy Policy is for certain Cox Communications Inc. subsidiaries and affiliates that provide commercial services to businesses. We value the trust you place in us when you use our affiliated websites and services (collectively, our “Services”). This Privacy Policy describes our collection, use, disclosure, and retention of information we collect from or about you. This Privacy Policy applies to our commercial-directed Services that post or link to it, regardless of how you access or use them. This Privacy Policy does not apply to the extent we process personal information in the role of a processor or service provider on behalf of one of our clients.
BY USING OUR SERVICES, YOU ARE ACCEPTING THE TERMS OF THIS PRIVACY POLICY AND ANY ASSOCIATED TERMS OF SERVICE, AND YOU ARE CONSENTING TO OUR COLLECTION, USE, DISCLOSURE, AND RETENTION OF INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. The agreement a client of ours has with Cox may vary or supplement the terms of this Privacy Policy with respect to that client and its users.
If you do not agree to the terms of this Privacy Policy, please do not use our Services. We may make changes to this Privacy Policy from time to time. We will post any changes to our websites. Your continued use of our Services following the posting of any changes will mean you accept those changes.
We collect, process, and retain information from you and any devices y when you use or interact with our Services, and in other ways described below.
Information You Give Us: We receive and store information provided to us or given to us in any other way, including your name, professional contact information, job title, professional affiliations, industry information, information related to the company you are associated with and the types of services to which you subscribe, account registration information, payment information, survey responses, and any other information that you voluntarily provide. This includes information that you share with us on third-party websites and platforms.
Information We Automatically Collect: We receive and store certain types of information whenever you use our Services. For example, our websites may use “cookies,” tagging, and other tracking technologies to help enable us to enhance or personalize your online experience. This information includes computer and connection information such as statistics on your page views, traffic to and from our websites, referral URL, advertising data, your IP address, device identifiers, transaction history, and your web log information.
Location Information: When you visit our websites or interact with our online services, we may receive information about your location and your device, including a unique identifier for your device. Location information allows us to provide location-based services, such as personalized content.
Information From Social Media: When you interact with us or we view your profile on a social media platform, we may collect the personal information that you make available to us or to the public, including your name, contact information, and other information included in your profile or posts.
Information From Other Sources: We may supplement the information we collect with information offline or from third parties, such as trade show organizers and your prime contractors.
We use the information we collect from or about you to help us personalize and continually improve your experience on the Services, including providing and marketing our services, responding to requests for information, analyzing and compiling trends and statistics, and communicating with you. For information about how to manage information about you and the choices you have, see the Your Choices section below.
We also may use information about you to provide, maintain, and improve the Services and for internal or other business purposes; fulfill your requests for new service or changes to your account ; communicate with you; detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal; optimize, perform analysis, or improve our websites, products, services, and operations; provide customer support; and send you offers or other communications about our products and services, such as special or promotional events, including services, products, or events for which we collaborate or co-offer with a third party.
We may use the information from one portion of our Services on other portions of our Services, and we may combine information gathered. We also may use or combine information that we collect offline, or that we collect or receive from third-party sources for many reasons, including to enhance, expand, and check the accuracy of our records. Additionally, we may use information collected from a particular browser or device with another computer or device that is linked to the browser or device on which such information was collected.
We may retain information we collect from or about you for as long as reasonably required to satisfy the purposes for which we have collected the information, or as required by law, whichever is longer. This means we will retain information about you both while you or your company are an active user of our Services and after you cease to be an active user.
We share information we collect from or about you with third parties as described below. In addition, we may share information that does not personally identify you, such as aggregate information, de-identified information, device identifiers, or other unique identifiers with third parties. For information about how to manage information about you and the choices you have, see the Your Choices section below.
Service Providers: We engage third-party service providers to perform functions on our behalf such as hosting, content syndication, content management, technical integration, maintenance and operations, marketing, analytics, customer service, fraud protection, payment processing, fulfillment, and shipping. These third parties may have access to information about you when needed to perform their functions.
Business Partners: We may share information that personally identifies you with business partners, including our affiliates, who provide products and services that we think you may be interested in. When you use services that are offered by Cox or our partners, both companies may collect information about you. Please review the privacy policies of both Cox and our partners, as they may have different practices regarding how they use your information.
Sale, Assignment or Change of Control: We may change our ownership or corporate organization while providing the Services. We may disclose or transfer information about you in connection with or during negotiations of, any merger, acquisition, sale of assets, or any line of business, change in ownership control, or financing transaction. Under such circumstances, we will request the acquiring party to follow the practices described in this Privacy Policy with respect to previously collected information. Nevertheless, we cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat information about you in the same way as described in this Privacy Policy.
Law Enforcement, Legal Process, and Emergency Situations: We may also use or disclose information if required to do so by law or on the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us; (b) protect and defend our rights or property, the Services, or our users; (c) respond to a third party that alleges that you have infringed their rights; or (d) act to protect the personal safety of us, users of the Services, or the public.
Public Areas, Interactive Features and Activities: Please remember that any information you share in public areas, including in your public profile, or on social sharing features, becomes public and anyone may take and use that information. Please be careful about what you disclose and do not post any information that you expect to keep private. Please consult the applicable guidelines, if any, for use of these features. We cannot control who views information that you post in public areas of the websites or on third-party messaging platforms, and are not responsible for how third parties, including other users, may use or disclose information that you post or otherwise share with other users or third parties.
At Your Direction: Our Services may give you or your company the ability to share certain information with other users, your company’s other service providers, or other third parties. When you engage these features on our Services, you are authorizing us to share your information. Once shared, we have no control over how those parties will use or further disclose your information.
If you have an account with us, you can update information you have provided by logging into your account and editing the information. Please note that you may not be able to change some information, like your username or email, after your account is established. You may be required to provide us with sufficient information to verify your identity prior to accessing any records containing information about you. We may not accommodate a request to change information about you if we believe doing so would violate any law or legal requirement or cause the information to be incorrect.
Like many online services, we use tracking technologies such as cookies, web beacons, and similar technologies to record your preferences, track the use of our websites, your interactions with our emails, and measure exposure to our online advertisements. We may also use these technologies to monitor traffic, improve the websites, and make it easier to use and more relevant. Most web browsers automatically accept cookies, but if you prefer, you can usually modify your browser setting to disable or reject cookies. In addition, you may also render some web beacons unusable by rejecting or removing their associated cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the websites may not work or may not work as designed.
We use third-party analytics services on our websites, including Google Analytics. These analytics service providers use cookies or other tracking technologies to help us analyze how users interact with and use our websites, compile reports about activity on websites, and provide us with other services. The technologies may collect information such as your IP address, time of visit, whether you are a return visitor, any referring website, general location, and other information. We do not use these analytics service providers to gather information that personally identifies you. The information generated by analytics service providers will be transmitted to and stored by those entities and will be subject to their respective privacy policies, including Google Analytics’ privacy policy. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, click here.
We work with third-party companies who also use these technologies to provide advertisements on our websites and other third-party websites. These third parties may use these technologies to collect information about you when you use our websites. They may collect information about your online activities over time and across different websites and other online services. They may also use persistent identifiers to track your internet usage across other websites in their networks beyond our websites. They may use this information to provide you with interest-based advertising or other targeted content. While we do not knowingly provide these entities with information that personally identifies you, such third parties may, with sufficient data from other sources, be able to personally identify you, unknown to us. More information about how to opt-out of these cookies is available in the Your Choices section below.
The cookies used on our websites are divided into four general categories:
Some content, applications, and advertisements on the websites may be served by unaffiliated third parties. We do not control these third parties’ tracking technologies or how they may be used. We are not responsible for the content or privacy practices on any website not operated by us to which our websites links or that links to our websites.
Your browser or device may include “Do Not Track” functionality. Our information collection, disclosure practices, and the choices that we provide will continue to operate as described in this Privacy Policy, whether or not a Do Not Track signal is received.
In many instances, you have choices about the information you provide and how we use that information. These choices are described below. California residents have additional rights as set forth in the sections entitled Notice to Residents of California below.
Marketing Emails: By providing us with an e-mail address, you acknowledge that we may use your e-mail address to communicate with you. While you cannot opt-out of receiving notifications and other service-related communications regarding your account or your transactions, you can opt-out of receiving promotional and other marketing emails from us by using the “unsubscribe” feature in our marketing e-mails.
Cookies and Opt-Out Preference Signals: You have the ability to manage performance, targeting, and functional cookies through our management tool that is available by clicking on the “Do Not Sell or Share my Personal Information” button in the footer of our website. You will need to do this on each browser and each device that you use to access our Services, and clearing cookies on your browser(s) may disable your preference settings.
Interest-Based Advertising Choices: You also have choices related to interest-based advertising. Many browsers automatically accept cookies, but you can usually modify your browser’s settings to decline cookies if you prefer. Note that if you choose to remove cookies, you may remove opt-out cookies that affect your advertising preferences. Many of the third-party advertisers that place tracking tools on our websites are members of programs that offer you additional choices regarding the use of information about you for advertising. You can learn more about the options available to limit these third parties’ use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance. Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings. For more information about how to change these settings, see the support information for Apple, Android, or Windows devices. Please note that opting-out of participating advertising networks services does not mean that you will not receive advertising while using our websites or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these industry programs.
This section is part of our Privacy Policy, but applies only to residents of California. State law provides you with certain rights to receive disclosure regarding the collection, use, and sharing of “personal information,” as well as rights to access, correct, delete, and restrict the sale/share of certain personal information we collect about you. You or your authorized agent may submit a request to exercise these rights as detailed in the Rights Requests and Sale of Personal Information and Right to Opt Out sections below. You have the right not to receive discriminatory treatment for the exercise of the privacy rights conferred by applicable law.
Collection, Use and Disclosure of Personal Information: The general sections of this Privacy Policy describe the types of personal information we collect, how we collect it, and how we use it. The following is a list of categories of personal information that we may have collected from or about consumers, the business or commercial purposes for its collection, the categories of the recipients to whom we disclosed this information:
| Categories of Personal Information | Purposes for Collection, Use, and Disclosure | Categories of Recipients to whom Personal Information is Disclosed |
|---|---|---|
| Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Auditing related to ad impressions, positioning, and quality. - Helping to ensure security and integrity of our Services. - Maintain quality and safety, identifying and repairing errors. - Short-term, transient uses. - Internal research and development. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, advertising and marketing companies, data analytics providers, social networks, acquirers, legal process, and business partners. |
| Personal records: Name, address, telephone number, or employment. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Internal research and development. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, acquirers, legal process, and business partners. |
| Commercial information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Internal research and development. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, advertising and marketing companies, data analytics providers, acquirers, legal process, and business partners. |
| Internet or other electronic network activity information: Browsing history, search history, and info regarding interactions with our Service or advertisements. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Auditing related to ad impressions, positioning, and quality. - Helping to ensure security and integrity of our Services. - Maintain quality and safety, identifying and repairing errors. - Short-term, transient uses. - Internal research and development. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, advertising and marketing companies, data analytics providers, social networks, acquirers, legal process, and business partners. |
| Geolocation: General or precise location info. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Helping to ensure security and integrity of our Services. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, advertising and marketing companies, data analytics providers, acquirers, legal process, and business partners. |
| Professional information: Employer, title, and professional info. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Internal research and development. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, advertising and marketing companies, data analytics providers, social networks, acquirers, legal process, and business partners. |
| Inferences: Info about your preferences, characteristics, predisposition, demographic info, attitudes, and favorites. | - Providing our Services, including maintaining and servicing your accounts, verifying info, advertising, marketing, personalization, analytics, auditing, and similar functions and services. - Internal research and development. - Improve, upgrade, and enhance our Services. | Affiliates, service providers, advertising and marketing companies, data analytics providers, acquirers, legal process, and business partners. |
We do not collect any “sensitive personal information” at this time.
We collect and use the above categories of personal information for the purposes described above and in further detail in the sections of our general Privacy Policy entitled How We Use Information We Collect From or About You, How We Share Your Information with Others, and Cookies and Other Tracking Technologies. We collect the above categories of personal information based on the information you provide to us, automatically when you interact with our Services, such as visiting our websites, or it is provided by a third party, like one of our vendors, your employer, or another entity.
Retention: Except as otherwise permitted or required by applicable law, we will only retain your personal information for as long as necessary to fulfill the purposes it was collected for, as required to satisfy any legal obligations, or as necessary to resolve disputes. To determine the appropriate retention period, we consider applicable legal requirements; the amount, nature, and sensitivity of the personal information; the potential risk of harm from unauthorized use or disclosure of your personal information; the purposes for which we use your personal information; and whether we can achieve those purposes through other means.
Sale or Sharing of Personal Information and Right to Opt Out: The following describes when we might “sell” or “share” your personal information for purposes of California’s privacy laws. We do not knowingly sell the personal information of consumers under 16 years of age. In order to opt-out of the sale and/or sharing of your Identifiers via our website, please click on the “Do Not Sell or Share My Personal Information” button in the footer of our website to use the management platform to disable non-essential cookies. You may also opt-out of the sale and/or sharing of your personal information via our website by using a browser with a recognized opt-out preference signal enabled. You will need to do this on each browser and each device that you use to access our Services. Please note that your right to opt out does not apply to our sharing of data with service providers, with whom we work and who are required to use the data on our behalf.
The following categories of personal information that are disclosed to a third party for a business purpose or “sold” or “shared” and the related categories of third parties:
| Categories of Personal Information | Purposes for Collection, Use, and Disclosure | Categories of Recipients to whom Personal Information is Sold/Shared |
|---|---|---|
| Identifiers: Name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers. | - Providing our Services, including advertising, marketing, personalization, analytics, and similar functions and services. - Auditing related to ad impressions, positioning, and quality. - Improve, upgrade, and enhance our Services. | Affiliates, advertising and marketing companies, data analytics providers, social networks, and business partners. |
| Internet or other electronic network activity information: Browsing history, search history, and info regarding interactions with our Service or advertisements. | - Providing our Services, including advertising, marketing, personalization, analytics, and similar functions and services. - Auditing related to ad impressions, positioning, and quality. - Improve, upgrade, and enhance our Services. | Affiliates, advertising and marketing companies, data analytics providers, social networks, and business partners. |
Rights Requests: As noted above, you have the right to request that we disclose what personal information we collect, use, sell or share, as well as the right to request that we correct and delete certain personal information that we have collected from you.
How to submit a rights request:
We will require you to verify your identity and residency before we can act on your request. If you have an account with us, you are required to provide the name and email address linked with your account to start the verification process. If you are unable to reasonably verify your identity, we may not be able to fulfill your request. If you are asking for access on behalf of someone else, we will require verification of your identity, as well as proof of authorization by the individual whose personal information you wish to access. There may be information that we will not return in response to your request, such as information that would affect the privacy of others or interfere with legal obligations. Further, your request may be subject to certain limits or exceptions recognized under applicable law. Similarly, there may be reasons why we cannot comply with your request, such as the need to keep your personal information to provide you service or to fulfill a legal obligation. If we do not comply fully with a request, we will explain the reasons in our responses and offer you an opportunity to appeal our decision. We reserve the right to charge a reasonable fee or refuse to act upon a request, if your request is excessive, repetitive, unfounded, or overly burdensome.
California “Shine the Light” Rights: If you are a California resident, California law also permits you to request certain information regarding the disclosure of your information by us and our related companies to third parties for the third parties’ direct marketing purposes. To make such a request, please send us an email at privacy@cox.com. Please include “California Shine the Light Privacy Rights Request” and the name of the Cox company that you do business with in the subject line of your request.
For questions about our Privacy Policy, you can contact us at privacy@cox.com.
All rights reserved.
